Acceptable use policy

Ferrylend is built for lending businesses to manage leads, merchants, deals, lenders and commissions. This policy applies to every customer and user, alongside our Terms of service. If you are unsure whether something is allowed, ask us first.

Do not use the service to:

• Offer, arrange or collect on financing in violation of usury, licensing, registration or disclosure laws that apply to you.
• Engage in deceptive, unfair or abusive practices toward merchants, including false statements about rates, terms or approval, or charging fees the law prohibits.
• Discriminate against applicants on a basis prohibited by law.
• Facilitate fraud, money laundering, identity theft or financing of illegal activity.
• Pull credit reports or obtain bank data without a permissible purpose and the required consent.

When you call, text or email anyone from or through the service:

• Have the consent the law requires, honor do-not-call and opt-out requests promptly, and respect calling-hour limits.
• Do not send unsolicited bulk email or text messages, or use purchased lists in a way that breaks anti-spam or telemarketing laws.
• Do not misrepresent who you are or the purpose of the message.

• Only upload personal information you have the right to collect and use for your business purpose.
• Do not store data the service is not designed for, such as full payment card numbers, health records, or passwords for merchants' bank or email accounts.
• Give each person their own sign-in and the least access their job needs. Do not share accounts.
• Export or share Customer Data only for legitimate business purposes and keep exported files secure.

Do not:

• Try to access another customer's data, or any account, system or network you are not authorized to use.
• Probe, scan or test the service's security, except through good-faith research that follows our responsible disclosure guidelines.
• Interfere with the service, including overloading it, bypassing rate limits, or using automated means to access it other than features we provide.
• Upload malware or content designed to harm the service or its users.
• Copy, resell, frame or reverse engineer the service, or use it to build a competing product.

We may investigate suspected violations and, where needed, remove content or suspend accounts or users. Where we can, we will tell you about a problem and give you a chance to fix it first; we may act immediately to prevent harm or when the law requires. We may report illegal activity to the appropriate authorities.

To report abuse of the service, email support@ferrylend.com.